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Outsourcing

February 11th, 2008

Outsourcing is an option more and more companies are turning to in order to improve profits and reduce labor expenses. For certain industries, outsourcing certain portions of their business to companies that specialize in the service being outsourced make sense economically. Outsourcing can mean the difference between staying open and having to close. Increasing labor cost is one of the major reasons companies choose outsourcing. Often, companies can obtain services for much less than trying to do it themselves.

Outsourcing does NOT require a company to position a portion of its company outside the United States. While outsourcing is often done at the expense of American jobs, and workers are often laid off in preference for the cheaper labor that can be obtained through the outsourcing service, it is not the same as offshoring.

Outsourcing requires a company to make an agreement with a firm to provide the services being outsourced. Outshoring takes this one step further and takes the outsourcing agreement to a foreign firm who can often provide many services for pennies on the dollar. The most common business segments affected by outsourcing are IT, human resources, and accounting as well as services like customer support, call centers, and telemarketing.

Outsourcing is a decision made at the top levels of management and is usually not done without a great deal of analysis to determine if it is the right decision. The management must determine what areas are candidates for outsourcing as well as establish the scope of services to be provided. Choosing an outsourcing partner is also a very important task, since the company is basically turning over the management of a part of their business.

To determine which outsourcing provider to use, companies will typically issue an RFP and outsourcing companies will reply with proposals. The initial RFP may bring in a number of offers from outsourcing companies, and this group will normally be narrowed to one to three candidates who will be required to provide the service for a period of time before providing a final price for the outsourcing. Once an outsourcing service is chosen, everything is detailed in a contract between the company and the outsourcing agency.

While there are many advantages to businesses who contemplate outsourcing, including cost savings, improved quality, better expertise, and more, public opinion is often very negative toward companies who outsource, particularly if they lay off their own employees.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.

Freight

February 11th, 2008

Freight is typically one of the costs that can be underestimated by most businesses. Freight costs can change drastically throughout a budget year because of increases in fuel costs or because of unforeseen weather and natural disaster. Freight is determined by the type of merchandise being shipped, the category into which it is placed, and the transit time required to ship the cargo.

Freight is broken into several categories including express, parcel, household, and freight shipments. Larger items and items that weigh a lot are categorized as parcel or ground freight.

Freight shipments are categorized as either LTL (less than a truckload) or TL (truckload) shipments. You can save a great deal of money on freight by having a good logistical plan for shipping your merchandise. It is much more economical to move freight by the truckload that by LTL.

Most major courier services also offer freight services. A few offer international freight services. Freight services typically start with cargo weighing more than 150 pounds. The major difference between sending something by freight cargo versus courier is that freight is often palletized for quick and easy loading (as well as efficient use of the space in the trailer). Because of weight restrictions on most roadways throughout the country, even long haul trucks are improving efficiency by using lighter-weight materials, allowing more freight to be loaded into the trailer without exceeding the weight limit for the truck.

By using a freight service that offers a flexible choice of services, you can come up with creative and cost-saving solutions for your supply chain. Most freight service providers have advanced technology, and several offer abilities to form strategic partnerships in order to improve your efficiencies.

There are several different kinds of freight, including air, ocean, rail, and road freight. Air freight is, of course, more expensive but also the fastest way to ship something. Ocean freight is ideal for extremely heavy merchandise that needs to ship overseas but doesn’t need to be there very quickly. Rail can be an economic freight alternative if you do a lot of cross-country shipping and ship enough to fill whole rail cars. The major railways will even lease you cars to use for your merchandise and offer tracking services and customer support. Road freight is probably the most common, with some companies opting to own their own fleet of trucks and providing their own road freight services.

Business Strategy

February 11th, 2008

Developing a strong business strategy may be the only way to become (or stay) competitive in a global economy. Regardless of your industry, the global market you currently compete in will force you to be more efficient, more in-tune with your clients and customers, and more flexible – or you won’t survive. Developing a business strategy requires outlining the company’s goals, the steps needed to achieve the goals, as well as policies and procedures that help the company adhere to the business strategy. The business strategy is usually developed by the top-level management of the company, and provides the guide by which the day-to-day decisions about the management of the company are made.

A business strategy, once it has been developed, is not a static thing. As the economy changes, as competition changes, and the global environment changes, the business strategy must also be updated. A business strategy can even be influenced by changes in technology or politics.

There are steps one must follow to successfully design a business strategy. The first step is to analyze everything. The business strategy cannot be made without knowing how the company is functioning internally, how the industry as a whole is functioning (SWOT analysis) and how the company relates to and compares to the industry, how the economy and political situation affect the business. The next step of developing a business strategy requires writing goals. The business strategy should include both long and short term goals as well as an open minded look at what obstacles might remain in the way of achieving the goals. The goals you develop will suggest a business strategy, which can then be formalized and shared with management.

There is no point in developing a business strategy if you are not going to implement it. Implementing your business strategy requires you to share your key goals (long and short term) with your management team and your employees. By having everyone on board, it will be much easier to achieve the goals outlined in your business strategy.

The final step in developing a business strategy is to determine if it was successful. You do this by conducting an evaluation. This may mean conducting another SWOT analysis to determine the changes, or it could be determining whether or not your goals were met. Requesting feedback from employees can sometimes help determine whether or not the business strategy was successful as well.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.

Consulting

February 11th, 2008

It is not always feasible to permanently hire an expert in every area your business may need, but hiring a consulting service that specializes in a particular area can be very beneficial. Not only do you avoid a long-term addition to your payroll, but by bringing in someone who is an expert in the area, you can come away with better strategies than you would have otherwise. Consulting services come in many different forms – sometimes even retired employees from the hiring corporation are brought back into the fold to provide consulting in a specific area.

A business may need to hire a consulting service for nearly any reason, from wanting to expand globally to needing a process analysis. Consulting firms vary as much if not more than the companies who need them. Consulting can be as simple as reviewing business plans and making suggestions to improve or as complicated as bringing a consulting team on site and conducting an entire process analysis to make recommendations for a complete overhaul of a business unit.

When you are looking for a consulting company, there are several things to keep in mind. One, you want your consulting company to have in-depth experience in either the trade you are in or in the area in which you need help (legal, international, etc). Second, don’t be afraid to ask for a reference from the consulting service’s other clients. This will ensure that you aren’t being taken advantage of by someone ineffective. Finally, don’t agree to anything until you have a consulting agreement and plan in writing that you completely agree with. The consulting plan should outline clear deliverables you can expect to receive from the consulting company.

Two very common types of consulting are management consulting and technology consulting. Management consulting happens when organizations hire someone to help them improve their efficiency. The consulting firm will analyze their current level of performance as well as provide a job scope analysis. The consulting form will be able to provide suggestions about areas of overlap where positions could be eliminated as well as areas of opportunity that are not being exploited. The consulting firm’s recommendations, if followed, may lead to additional efficiencies, improved production, and higher profits for the organization.

Technology consulting requires bringing in a consulting company that specializes in the most up-to-date technology. The consulting service analyzes your current framework and capabilities and makes recommendations about hardware and software you need to improve efficiency and performance.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.

Utilities

February 11th, 2008

The services provided by utilities (including water, sewer, electric, and natural gas) are such important components of daily life that they are heavily regulated by the government and fall into the category of public goods. Utilities are distributed by a single company in a monopolistic business because the cost of running the lines or pipes and providing the utilities to an area would make it impossible for an open market system to thrive. To ensure that all consumers are treated fairly and that the public interest is properly represented, utilities are regulated by the Public Utility Commission.

While many utilities are owned by private companies willing to operate in a specific area and abide by the requirements, some utilities are owned by the government or by municipalities. Government-run utilities are more likely to be found in smaller and more rural areas where the cost of investing in the infrastructure is too prohibitive for a private company.

The Congress, in an attempt to ensure cleaner utilities, passed the Energy Policy Act in 2005. This Act promotes conservation, clean burning requirements, and increased efficiencies. The many goals of the utilities act are to be fully implemented by 2016.

In larger metropolitan areas, there are relatively few utilities industry companies to choose from. Economically speaking, the utilities industry benefits from investing in the infrastructure of a large city and then being the only utilities provider. It is the best way to recoup the expense of the investment and make adequate profits. In the utilities industry you sometimes see one company offering multiple utilities, such as electric and natural gas.

Importing and exporting utilities is not common. It is difficult to transport fresh water or electricity, although it is becoming easier to transport natural gas. The government has created a national policy that utilities are to be self sufficient and not need to rely on imports, but as demand grows and the borders with Canada and Mexico become more open, it’s possible that the restrictions for importing utilities will ease.

The different kinds of utilities include electric, natural gas, water, sewer, and other systems. Electric utilities include power generation, transmission, and distribution. Electricity is generated for utilities most commonly with burning coal, although nuclear, water, and wind resources are also used. Natural gas is mined and distributed for utilities in pipelines. Water utilities include collecting and treating sewage as well as distributing fresh water.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.

Courier

February 11th, 2008

As postal rates reach new highs again this year, businesses small and large are turning to professional courier services to deliver their packages. The advantage of using a courier is more than just financial. Often, professional courier services offer much higher levels of service as well as better guarantees on time sensitive deliveries. Courier services often offer additional services like warehousing and distribution, consultation, and special handling.

Rather than wait for technology to be upgraded at the government’s whim, private courier companies are able to rely on the most current technologies for tracking and shipping your products. Technology such as GPS tracking, consumer email updates and tracking services, as well as shipping and tracking via the Web are commonplace with private courier services. In addition, most courier services will offer same-day pick up and sometimes same-day delivery.

Courier services work with you to achieve your goals instead of forcing you to fit the confines of their offerings. Courier services are more of a partner in your business, bringing new ideas and innovations to help you meet your goals. In addition, the courier service will most likely be more dependable, more cost effective, and more reliable.

If you ship extremely delicate items or items that require special packaging, a courier is the right choice. Many courier services will actually come to you and assist with the packing to ensure that no damage occurs if you have extremely difficult items to ship. Because the courier is more focused on service and actually has to compete for your business, they are likely to go above and beyond to meet your needs. As well, to remain competitive, the courier will always be using the most advanced technology available.

Courier services can also be used for many other areas of your business, like transporting your deposits to the bank, channeling your inner office mail between offices, delivering and picking up local files, and picking up and delivering medical lab equipment. Most courier services are bonded and carry a great deal of insurance so you are protected, and because they are for-profit competitive companies actively working to keep your loyalty, your problems will most likely be addressed promptly and without filing a claim that could sit for months without action.

Using a courier service is a smart idea if you do a lot of shipping or ship specialized products. A courier can help make your business more efficient and successful.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.

Consolidation

February 11th, 2008

Consolidation of debt can be an excellent way to turn your finances around, particularly if you are carrying several credit cards or just getting by paying the minimum payment. If you are considering consolidation, there are several things you’ll want to keep in mind.

First of all, when considering consolidation, there are several options. If you own a home, you can obtain a line of credit against the equity in your home and use the money to pay off debt. The risk, of course, is that the debt that was once unsecured debt is now secured by your home, and should you have difficult paying the consolidation payments, you risk losing your home in foreclosure.

You can avoid risking your home when looking at consolidation by consulting a non-profit debt-relief program. These programs do not require collateral for your consolidation loan and can quite often help you get out of debt without increasing your risk. However, consolidation through a debt relief program typically requires you to close your credit accounts as well.

Consolidation through a debt relief agency may save you money in the long run, because debt relief agents are rewarded for saving you money, giving them incentive to make the consolidation as efficient as possible for you. As well, the debt relief agencies tend to have good working relationships with credit card companies and are typically able to obtain relief for you even if all you’ve received is one collection call after another.

Consolidation, however, is the better option if you have the income to support the consolidated payment and the equity in your home to use as collateral, because the debt generally becomes tax-deductible (consult with a tax advisor for your personal situation).

Consolidation of your debt with either a home equity loan or refinance, or through a debt consolidation service, can save you a significant amount of money. Interest rates on credit cards typically range between 19 and 26 percent, while most debt consolidation companies offer rates between 12 and 15 percent and home equity loans are typically 10 percent or less. The lower the interest rate, the more of your money will go toward paying down the principal debt, so consolidation is a money-saving option if you have a lot of credit card debt or if that debt has become unmanageable.

If consolidation isn’t an option for you, contact your credit card company to try to negotiate a lower interest rate.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.

Manage Money

February 11th, 2008

The United States government is facing a growing deficit that sits currently at $2.3 trillion dollars. More people than ever are buried in credit card debt and paying enormous amounts of interest or facing bankruptcy. The real estate industry and the tech industry have both seen major booms come crashing down. Homes are being repossessed more often than ever. There has never been a better time to talk about how to effectively manage money.

Whether you are an individual trying to get out of debt or the manager in a business trying to remain profitable, nothing will be more helpful than learning to manage money effectively. To manage money, you first have to understand what you’re doing with it.

One of the biggest mistakes individuals and companies make in their attempt to manage money is not paying attention to the little things. For an individual, that might be the trip through Star Bucks ever morning that costs you $6.21 (five days a week for 50 weeks, and that’s $1552.50). For the manager, that may mean not having tight enough control of office expenditures. (How often do you actually review what your admin is buying each month?)

So to manage money, you have to know where it’s going. You have to plug the little leaks that drain money out of your pocketbook or budget. To manage money means to be actively involved in the decisions about how and when and for what money is spent. It is also about taking advantage of the available tools to help you manage money. For the individual, it might be a home software program or something as simple as balancing the checkbook each month. For the manager, it requires taking a hard look at the financial reports.

Whether you are an individual or a manager seeking to manage money more effectively, one of the best things you can do is set goals and make a budget. Find out where your extra money is going, stop spending where you can, start paying off high interest rate debt, and make goals to continue to manage money more effectively. Instill processes that allow you to review and approve purchases. Set strict limits on what you spend or what you will authorize spending for. Keep your goals in mind. Having goals is one of the best ways to manage money effectively…it gives you power to say no to frivolous expenditures.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.

Cost Management

February 11th, 2008

Sometimes improving the bottom line has nothing to do with increasing sales or making more products but simply requires much better cost management and cost management processes. Cost management is a term used to describe the management of costs associated with doing business or completing projects and can potentially include everything from advertising to employee wages. In a global market, cost management is a critical component to being able to be competitive. Cost management allows you to keep your costs down so that your prices remain low, making you more attractive to customers and clients.

In today’s extremely competitive global market, it is an essential requirement of being successful in business to have cost management processes in place, particularly when managing project costs. Cost management has to do with more than just cost cutting. It is an entirely new process and approach to doing business successfully. Cost management processes include the development of programs that retain customers, improve customer loyalty and improve brand identification in addition to analyzing expenditures, improving productivity, reducing unnecessary expenses, and implementing lean accounting policies.

Cost management is not something you can look at once and then put away. It is an ongoing process of control in which managers take an active role in make decisions about the company with cost management in mind. There are tools and software available to make cost management easier and more practical.

One of the areas in which cost management can focus is efficiency. Increased efficiency can be achieved by outsourcing and restructuring services, but streamlining processes within an organization can be just as useful for cost management, particularly if there are duplicated efforts occurring within a large organization.

Implementing a cost management process can assist your organization in remaining profitable by identifying all of the costs associated with a project to ensure that the project will be completed within budget. By clearly identifying the costs, you can impact cost management by ensuring that only approved expenses are made, that proper records of expenses are kept, and that the project cost remains within budget.

In addition, by taking a more active role in cost management, you can implement tools to make sure one-time and high-price expenditures receive required approvals as well as make sure your own payments are made in a timely manner. By keeping projects within the boundaries of their goals, cost management can ensure continued profitability of your organization.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.

Expense Management

February 11th, 2008

Sometimes improving the bottom line has nothing to do with increasing sales or making more products but simply requires much better expense management and expense management processes. Expense management is a term used to describe the management of costs associated with doing business or completing projects and can potentially include everything from advertising to employee wages. In a global market, expense management is a critical component to being able to be competitive. Expense management allows you to keep your costs down so that your prices remain low, making you more attractive to customers and clients.

Expense management is not something you can look at once and then put away. It is an ongoing process of control in which managers take an active role in make decisions about the company with expense management in mind. There are tools and software available to make expense management easier and more practical.

Expense management has to do with more than just cost cutting. It is an entirely new process and approach to doing business successfully. Expense management processes include the development of programs that retain customers, improve customer loyalty and improve brand identification in addition to analyzing expenditures, improving productivity, reducing unnecessary expenses, and implementing lean accounting policies.

One of the areas in which expense management can focus is efficiency. Increased efficiency can be achieved by outsourcing and restructuring services, but streamlining processes within an organization can be just as useful for expense management, particularly if there are duplicated efforts occurring within a large organization.

Implementing an expense management process can assist your organization in remaining profitable by identifying all of the costs associated with a project to ensure that the project will be completed within budget. By clearly identifying the costs, you can impact expense management by ensuring that only approved expenses are made, that proper records of expenses are kept, and that the project cost remains within budget.

In addition, by taking a more active role in expense management, you can implement tools to make sure one-time and high-price expenditures receive required approvals as well as make sure your own payments are made in a timely manner. By keeping projects within the boundaries of their goals, expense management can ensure continued profitability of your organization.

In today’s uber-competitive global market, it is an essential requirement of being successful in business to have expense management processes in place, particularly when managing project costs.

For more detailed information on the negotiation services and the other expense management services we offer, come to the experts at ExpenseManagement.ca.